Solid Rock Ag Solutions, Inc. Privacy Policy
Solid Rock Ag Solutions, Inc. respects your privacy. This Privacy Policy explains what information we may collect, how we may use it, how customers may opt out of SMS/MMS messages, and how we protect customer information.
Information We May Collect
We may collect basic personal identifiers, including name, telephone number, mobile phone number, physical address, email address, government-issued identifiers when required for business purposes, and signatures.
We may collect commercial information, including purchase history, transaction history, products or services purchased, rented, returned, quoted, serviced, or supported.
We may collect financial information when needed to complete a transaction, including payment information, financing information, credit or debit card information, or financial account information. Payment information may be processed through third-party payment providers such as Stripe.
How We May Use Personal Information
We may use personal information to perform services for our customers, including maintaining customer accounts, providing customer service, scheduling service work, providing technical support, processing orders, fulfilling transactions, verifying customer information, processing payments, providing financing, providing quotes, communicating about parts or equipment, and completing other normal business functions.
We may also use personal information to fulfill legal, accounting, tax, warranty, financing, or regulatory obligations.
Website Forms and Consent
If you provide your phone number or mobile phone number through a website form, that form will include or link to this Privacy Policy so you can review how your information is collected, used, and protected before submitting your information.
By submitting a website form that includes your phone number or mobile phone number, you may consent to be contacted by Solid Rock Ag Solutions, Inc. by phone, email, or SMS/MMS regarding your request, service, support, orders, quotes, scheduling, and related product or program information.
SMS/MMS Messaging
When customers provide their mobile phone number and consent to receive SMS/MMS messages from Solid Rock Ag Solutions, Inc., we may use that phone number to communicate by text message regarding service scheduling, technical support, parts and order updates, quote follow-up, appointment coordination, customer care, and relevant product or program information.
Message frequency may vary. Message and data rates may apply.
Customers may reply STOP to opt out of SMS/MMS messages at any time. Customers may reply HELP for assistance.
What We Do Not Do
Solid Rock Ag Solutions, Inc. does not sell, rent, share, or distribute customer personal information to third parties for marketing or promotional purposes.
Mobile phone contact information, SMS opt-in information, phone numbers, and consent records will not be sold, rented, shared, or distributed to third parties for marketing or promotional purposes.
We do not use customer information for purposes unrelated to our business relationship with the customer.
Third-Party Service Providers
We may use trusted third-party service providers to help operate our business, process payments, provide financing, manage communications, or fulfill customer transactions. These providers may only use customer information as needed to provide their services to Solid Rock Ag Solutions, Inc. and may not use the information for their own marketing purposes.
Data Storage and Security
We take reasonable steps to protect customer information and limit access to information to those who need it for legitimate business purposes. Payment information may be stored or processed within secure third-party systems such as Stripe.
Contact Us
Customers may contact Solid Rock Ag Solutions, Inc. with questions about this Privacy Policy, SMS/MMS messaging, or their personal information.
Solid Rock Ag Solutions, Inc.
Website: https://solidrockag.com
Phone: 2192614216
Email: info@solidrockag.com